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How To Set Projects as Restricted

The support article explains how a SuperAdmin can restrict a project HUB. Restricting a project prevents unauthorized users placing orders against it, viewing existing data, and reading project details.

Why Restrict Projects?

Managing account permissions can get complicated as your organization grows. Different users often need different levels of access to your SkyWatch HUB account. For example:

  • Contractors who need to view and download orders on their own schedule, but only for their assigned work

  • External clients or partners who need visibility into deliverables for their specific project, without seeing internal or unrelated work

  • Cross-team collaborators — for example, a marketing team member who only needs access to one project's assets, not the full organization's data

  • Multi-department organizations, where different departments manage separate projects and shouldn't have visibility into each other's data for confidentiality or compliance reasons

  • Agencies managing multiple end-clients, who need to keep each client's projects siloed from one another

Restricted Projects gives SuperAdmins the flexibility to grant access selectively, without exposing unrelated projects to users who don't need them.

SkyWatch Restricted Projects solves this by preventing users who have not been added to a project from ordering against, viewing, or downloading its data.

Note: Only users with the SuperAdmin role can mark a project as restricted or manage its user list.


How Does It Work?

SuperAdmins can go to Organization → Project Table in HUB and select which projects they'd like to mark as restricted.

Before restricting a project, SuperAdmins should complete the following checks:

  • Confirm that all added users are ones you want to have access

  • Remove any users who should not have access

Once the user list is confirmed, the SuperAdmin can enable Restrict Project via the Edit Project and Payment option in the project row's Actions menu.

After saving, a lock icon will appear next to the project name, confirming that it is restricted.


FAQ

Can users added to a restricted project see it in the Projects table?

Yes. Any user added to a restricted project will see the details in the Project table in Organization.

Are SuperAdmins able to see all restricted projects?

Yes. SuperAdmins be default can see all restricted projects.

Who can set a project as restricted?

Only SuperAdmins can mark a project as restricted.

Are new users automatically added to restricted projects?

No. When a user is added, the SuperAdmin will have to specifically add them to the project that is restricted.

Can a restricted project also be marked as the HUB default project?

No. If the project is marked as the HUB default, it cannot be restricted. The SuperAdmin will have to set a non-restricted project to be the default, if they wish to change it to restricted.

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