Advice and answers from the Slate NYC Team

Of course! While we unfortunately cannot guarantee a specific time that your Keeper will be at your home, we will do our best to accommodate a 2-hour time window specified on your profile.

Any unit number you have listed on your profile can only be seen by your specific Keeper. Please feel free to add any extra notes or instructions regarding unit access on your online profile as well.

Do you do on demand cleanings?

We do our very best to schedule your first cleaning upon the completion of your user profile. However, we start our weekly subscriptions each Monday and ask for 24 hours in advance when scheduling Full Cleans. 

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