Advice and answers from the Slate NYC Team

To cancel from the main screen of your user profile, click the menu tab at the top left. Select the "Pause/Cancel" tab and click "Cancel." Follow the steps by filling our each section and clicking "Next" at the bottom of the screen Your cancellation is effective at the end of your billing period. Unfortunately, we do not offer refunds for unused portions of your fee if you decide you don't want to receive service for the rest of the billing period.

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