We understand that life can sometimes throw unexpected challenges your way. If you’re experiencing financial hardship or believe you won’t be able to make an upcoming payment on time, please contact us as soon as possible.
While we can’t guarantee a payment extension, we’ll always do our best to accommodate your situation and find a more flexible payment date.
📝 How to Request a Payment Extension
To request an extension, please contact us and include the following details:
The current due date of the payment you wish to extend.
The new date you’d like your payment to be made.
Our team will review your request and let you know in writing if it’s approved. If approved, your payment will be due on the new agreed date.
⚠️ Important Notes
We can adjust your repayment dates on multiple instalments if requested, provided the instalments are completed a minimum 7 days prior to departure.
If you miss the extended payment date, your booking may be at risk of cancellation. For more details, see our FAQ: “What happens if I miss a payment?”