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Frequently Asked Questions
A quick intro to Sling
44 articles
What is Sling?
How does it work?
What is Sling Link?
I just received a Sling Link, what do I do now?
Does Sling charge fees?
Does Sling have access to my money?
How secure is my wallet?
How do I recover my key?
How do I withdraw my USDP?
Stablecoin and Blockchain
How do the exchange rates work?
How long do transactions take?
What countries does Sling support?
How is Sling regulated?
Who makes Sling?
How do I contact Sling?
How to report an indecent photo or offensive message?
Anti-Abuse & Harassment
How do I make a Complaint?
Exporting your wallet from Sling
Where can I find the terms of service?
Is there an environmental impact?
How do I close my account?
Solana Congestion
What are the terms & conditions for the Invite Code Program?
What is a self-custody wallet?
Why has my balance changed?
How do I change my email address?
How do I change my phone number?
How do you verify my identity?
What countries does Sling supports in Africa?
Unsupported Countries in Africa
What is a private key?
Why do you ask for extra information?
Is my transaction history on the blockchain?
What payment methods do you support?
Is my Sling balance stored in USDP?
Information Security
What is an Original Credit Transaction (OCT)?
How do I withdraw through an OCT?
How quickly will I receive funds through an OCT?
Are there any fees for withdrawing money through an OCT?
Is receiving an OCT payment secure?
Removing money with stablecoins