Hey, sometimes things happen in transit - but don't worry, we've got your back! If there's ever a problem with delivery, here's what we do:
First, check your tracking information to see what's happening. If something seems off:
Contact us immediately on support@slo.co
We'll get in touch with the carrier
Track down your package location
Work on a solution to get your jeans to you
Keep you updated throughout the process
We strongly recommend against using PO Box addresses - they can cause delivery headaches! If you must use one, please make sure to include the street address too, so carriers can find it easily.