Thank you for submitting your documents—this is the first step towards verifying your account!
However, your withdrawal may still be pending for one of the following reasons:
We need some time to review your documents
Some of the documents you provided were either unacceptable or incomplete
We are still conducting routine checks on your transactions (such as deposits), which can take up to a week
In any case we will send you a message 📨 informing you on any other step to take!