Let's walk-through the process of adding a Filter Sensor. To begin, make sure you have your Filter Sensor and HUB near you, and open your SmartAC.Com app on your smartphone.
Navigate to your Account tab and click '+ Add Hardware'. Once in this tab you may tap 'Filter Sensor'.
When prompted with the 'Quick Check' page, you may tap 'No' as this only applies to members who intend to add an entirely new hardware kit or Comfort Sensor rather than a singular Filter Sensor.
Ensure that you are indeed attempting to pair a Filter Sensor by checking the back of your sensor and then choose your desired zone to pair to.
To activate your sensor you must pull the plastic separator tab labeled "PULL" on it. This will connect the battery to the device allowing for conductivity, your sensor will then begin blinking blue to show an active status. If you have already done so and your sensor is not blinking blue then make sure that the negative side of both of your batteries are inserted facing the spring side of the sensor.
To proceed with the sensor pairing process, please hold down the orange button on your sensor (found under the battery cap) with the orange button on the backside of your HUB for 3 seconds, until the light blinks blue on the sensor.
Your HUB will now verify the connection, and if successful you will be prompted with this screen and proceed through the normal sensor onboarding. If your sensor does not pair:
Ensure you are holding both orange buttons on the HUB and sensor simultaneously.
Ensure your batteries are inserted properly, negative side facing the inner springs of the device.