FAQ

Everything you need to know before purchasing SmartAC.com

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25 articles in this collection
Written by Seth, Ken, Rudy and 2 others

What does pressure change refer to?

Pressure change is found in the Insights tab
Ryan avatar
Written by Ryan
Updated over a week ago

Where is the app version number?

S
Written by Seth
Updated over a week ago

It says I have a water leak but the drain pan is dry.

Water leak alert but no water?
Ryan avatar
Written by Ryan
Updated over a week ago

How Do I Change Networks On My HUB?

I recently switched WiFi providers and I need help changing networks.
Danna avatar
Written by Danna
Updated over a week ago

My System Does Not Have A Drain Pan / My HVAC System Uses A Water Pump.

My system does not have a drain pan/ water pump and I do not know what to do with my water leak sensor.
Danna avatar
Written by Danna
Updated over a week ago

What mobile platforms do you support?

Details on the minimum versions of OS that SmartAC.com currently supports
Ken avatar
Written by Ken
Updated over a week ago

Where can I find the Homeowner App?

Details on where you can download the latest version of the SmartAC.com homeowner app
Ken avatar
Written by Ken
Updated over a week ago

Medium Breakdown Risk

What does "medium breakdown risk" mean on the app?
Danna avatar
Written by Danna
Updated over a week ago

How secure are the SmartAC.com devices?

What steps have you taken to ensure the SmartAC.com devices cannot be hacked or my personal data stolen.
Ken avatar
Written by Ken
Updated over a week ago

Will this work for a heat pump system?

I would like to know if this device works with my heat pump system.
Rudy avatar
Written by Rudy
Updated over a week ago

Who is Delta?

I want to know more about Delta
Ken avatar
Written by Ken
Updated over a week ago

Does this work for commercial properties?

Commercial properties
Ryan avatar
Written by Ryan
Updated over a week ago

Do you have a partner or affiliate program?

Partners and affiliates
Ryan avatar
Written by Ryan
Updated over a week ago

Will this work without an internet connection?

Internet connectivity.
Ryan avatar
Written by Ryan
Updated over a week ago

Fair Signal Status

My app is showing a fair signal status for one of my sensors.
Rudy avatar
Written by Rudy
Updated over a week ago

Do I need a smartphone?

Needing a smartphone.
Ryan avatar
Written by Ryan
Updated over a week ago

Does SmartAC use cameras or microphones?

Privacy
Ryan avatar
Written by Ryan
Updated over a week ago

How much data will it use?

Data useage
Ryan avatar
Written by Ryan
Updated over a week ago

How often do I pay?

SmartAC subscription
Ryan avatar
Written by Ryan
Updated over a week ago

Does SmartAC work with smart thermostats?

Compatibility with smart thermostats.
Ryan avatar
Written by Ryan
Updated over a week ago

Does this work with a multi-unit house?

Multi-unit house.
Ryan avatar
Written by Ryan
Updated over a week ago

How does SmartAC work with multiple AC systems?

SmartAC and multiple AC systems.
Ryan avatar
Written by Ryan
Updated over a week ago

Will SmartAC work with ductless units?

Using SmartAC with ductless units.
Ryan avatar
Written by Ryan
Updated over a week ago

Does this work with split units?

SmartAC and split units
Ryan avatar
Written by Ryan
Updated over a week ago

Can I use SmartAC for rental homes?

SmartAC and rental properties.
Ryan avatar
Written by Ryan
Updated over a week ago