In order to add or edit an Accommodation, the student must be in a "Needs Proctor" Status.
Overview
Adding and updating accommodations is simple within the SmarterProctoring dashboard, and it ensures every student receives the support they need for a successful testing experience.
In this article, you will learn:
Canvas connected exam specifics
Manually created exam specifics (Non-Canvas users)
How to add an accommodation for a student
How to edit an accommodation for a student
Frequently Asked Questions
Canvas Connected Exam Specifics
For Canvas Connected Exams, SmarterProctoring syncs with Canvas every 10 minutes. Some changes you make in Canvas show up in SmarterProctoring on their own. Others have to be entered in both Canvas and SmarterProctoring.
When creating or editing an accommodation on a Connected Canvas Exam, you will notice a callout box at the top highlighting which changes need to be made in one or both places (Canvas and SmarterProctoring). There are also links you can use to easily open a new tab to make changes in the Canvas exam if needed.
What Syncs and What Doesn't
Important: Extra time and extra attempts given through the Canvas Moderate feature do not sync. If you give a student extra time or attempts for ADA or other reasons, you must also add the same accommodation in SmarterProctoring. If you don't, the student's proctoring session may not match what Canvas allows.
Manually Created Exam Specifics
For exams that aren't connected to Canvas (i.e. another LMS or third party testing platforms), nothing syncs. You need to set testing windows, duration, attempts and passwords in BOTH your testing platform and SmarterProctoring. You can set permitted items and proctor notes in SmarterProctoring only.
How to Add an Accommodation
Go to your proctoring Course Dashboard.
Find the exam you need to add accommodations for and click View Exam.
Scroll down to the Student Overview section. Find the student you need to add accommodations for, and select Add Accommodation from the drop down menu on the right.
On the Accommodation page, fill in the necessary fields to meet accommodation needs. When finished, click Continue.
On the Permitted Items page, toggle on/off any additional resources permitted via the accommodation. Click Continue.
On the Notes page, update any notes for the student or proctor. Click Continue.
On the Proctor Settings page you can adjust things like lock down options, proctor types or testing setting. Once you are finished, click Continue.
The Confirmation page will review all changes you made, when finished click Confirm.
Back on the Student Overview you will now see Accommodation listed in the Notes section.
How to Edit an Accommodation
Go to your proctoring Course Dashboard.
Find the exam you need to edit accommodations for and click View Exam.
Scroll down to the Student Overview section. Find the student you need to edit accommodations for, and select Edit Accommodation from the drop down menu on the right.
Navigate through the following screens and adjust the accommodation as needed. Refer to steps 4-8 above if needed.
Frequently Asked Questions (FAQ)
If I change the exam dates or access code in Canvas, do I need to sync manually?
No. Canvas Connected Exams sync these changes within 10 minutes. Only run a manual sync if waiting up to 10 minutes would cause a problem.
If I use "Assign To" in Canvas to give one student different dates, do I still need to add an accommodation in SmarterProctoring?
No, a separate accommodation is not needed. Student-specific dates set with "Assign To" sync automatically within 10 minutes. As always, you can push a manual sync at any time if needed.
If I give a student extra time in Canvas Moderate, does it sync?
No. You need to add the same extra time in SmarterProctoring. The same applies to extra attempts given through Moderate.