System Requirements
Approved Devices
Laptop, desktop, or Chromebook
Not allowed: Tablets, iPads, phones
Operating Systems
Windows, macOS or Chrome OS
Browser
Use the latest version of Google Chrome
Internet Speed
Minimum: 3 Mbps download, 1 Mbps upload
Audio & Video
Webcam, microphone, and speakers (internal or external)
No headphones unless approved
Testing Environment Checklist
Sit at a desk or table, not on a bed or couch
Make sure the room is well-lit and distraction-free
Clear your workspace of notes, devices, or unapproved items
Be prepared to perform a full room scan if prompted
Let others know not to interrupt during your test
Tech & Prep Tips
Restart your computer before the exam
Run a system check, including camera and mic
Close all programs except Chrome
Turn off auto-updates and notifications
Use a wired connection if available
Practice using your system in advance
Need Help?
If you need assistance while preparing for your remote proctoring session, we're here to help.
Live Chat – Click the Help button in the bottom-left corner of your screen.
Email – support@smarterproctoring.com