Some instructors may require the SecureSession Utility App for your exam.
This trusted tool adds an extra layer of security by preventing access to unauthorized apps and system features, helping maintain academic integrity and ensuring a fair testing experience for everyone.
Don’t worry—you’ll be guided through downloading the app each time it’s needed. It only runs during your test session and can be safely uninstalled once the exam is complete.
What is the SecureSession Utility App?
The SecureSession Utility App is an application used during some SmarterProctoring exams to:
Restrict applications
Blocks apps that allow remote access, screen sharing, or screen recording.Prevent virtual machine use
Detects and blocks exams from being taken inside virtual environments.Disable system-level shortcuts
Temporarily disables OS features that could be used to share or capture content.Automatically manage restricted apps
If you open a restricted app during onboarding or testing, it will automatically close and log an incident.Secure but private
Does not read, access, or store any personal files on your computer.
Compatible with Windows and MacOS
Not supported on Chromebooks
When and how do I install it?
If this tool is required for your exam, you’ll be prompted to install it during the onboarding process—no need to install anything in advance.
Download during onboarding
You’ll see a prompt and link when starting your exam setup.Install and launch
Follow the instructions to run the app. This only takes a few moments.One download per exam
Even if you've used it before, you’ll download and run it again for each exam that requires it.
Why is this app used?
To maintain exam fairness
The SecureSession Utility App provides an added layer of protection to make sure all students are taking their exams under the same secure conditions.To support academic integrity
By restricting access to certain applications and system features, the app helps prevent cheating or unauthorized assistance during the test.To strengthen proctoring tools
It works alongside SmarterProctoring’s automated, record & review, or hybrid monitoring options to provide a complete picture of the exam environment.To give everyone peace of mind
When everyone takes the test under secure, monitored conditions, it helps ensure the value of your academic achievements.
Can I remove the app after the exam?
Yes! You can uninstall the SecureSession Utility App after your exam.
It’s completely removable and does not leave any files on your device once removed.
Need Help?
If you have any trouble installing the app or aren’t sure if your device is compatible, reach out to:
Live Chat – Click the Support button in the toolbar menu.
Email – support@smarterproctoring.com