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What is Smartli's refund policy?
What is Smartli's refund policy?

Learn Smartli's Subscription Refund Policy

Michael avatar
Written by Michael
Updated over a week ago

At Smartli, we want our entrepreneurs to find a plan that best fits their needs. This is why we offer a Monthly and Annual plan.

Smartli offers a 7-day trial. These trials are offered so that you do not have to commit without trying them first.


Before your 7-day trial ends, you can choose to stay on your respective plan or cancel your subscription. By default, subscriptions and billing continue until you have canceled your account.

Uninstalling Smartli from your store will not trigger a cancellation of your subscription hence, you must cancel the service first to avoid being billed.

Please note that Smartli will not honor a refund for users that have gone beyond the 7-day trial period or subscribed to the Annual plan. Your subscription plan may be canceled at any time. However, Smartli does not refund or prorate unused portions of a subscription. This means that if you cancel your subscription, it will no longer auto-renew, but you will retain access until the end of your subscription period.

Got questions? Contact our live customer support using the chat button on the bottom left of your screen or via email at support@felex.co.

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