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How to Fix Reject Code IND-517-01
How to Fix Reject Code IND-517-01

How to Fix Reject Code IND-517-01: Dependent SSN Conflict on Another Return

Angelica Acebes avatar
Written by Angelica Acebes
Updated this week

Reject code IND-517-01 occurs when:

A Dependent SSN in the return must not be the same as the Primary or Spouse SSN on another return where 'PrimaryClaimAsDependentInd' or 'SpouseClaimAsDependentInd' is not checked.


Explanation:

This error occurs when a Dependent’s SSN listed on the current tax return is already being used as the Primary SSN or Spouse SSN on another return. Essentially, someone who is claimed as a dependent cannot also be listed as a Primary Taxpayer or Spouse on a different return.


Possible Causes:

  1. Incorrect Dependent Claim:

    • The person listed as a dependent on the current return filed their own tax return or was listed as a Spouse on another return.

  2. SSN Entry Error:

    • A typo in the Dependent’s SSN causes it to match the SSN of a Primary or Spouse on another return.

  3. Filing Status Discrepancy:

    • A taxpayer listed as a dependent on one return may have mistakenly filed their own return as a Primary Taxpayer.

  4. Fraudulent Filing:

    • A dependent’s SSN may have been improperly used by another filer.


Solutions:

Step 1: Verify the Dependent’s SSN on the Error

  • Check that the SSN entered for the dependent matches their official Social Security records.

  • Look for any typos or mismatches that may have caused the error.

Step 2: Confirm the SSN Has No Errors

  • Ensure the SSN is correctly entered in the tax software.

  • Double-check the dependent’s Social Security card for accuracy.

Step 3: Communicate the Error to the Client

  • Inform the client about the rejection and explain that the SSN has already been used on another return.

  • If the dependent is a student or another family member, verify whether they filed their own return or were claimed on another tax return.

Step 4: Instruct the Client to Contact the IRS if Necessary

  • If the dependent’s SSN was used by mistake, they may need to amend their return.

  • If fraud or identity theft is suspected, advise the client to contact the IRS Identity Theft Protection Unit at 1-800-908-4490.

  • The client may need to file Form 14039 (Identity Theft Affidavit) if someone fraudulently claimed the dependent.


Additional Notes:

  • Dependents, especially students, sometimes mistakenly file their own tax returns.

  • Always ensure dependents understand whether they are eligible to file independently or if they are being claimed by someone else.

  • Resolving the issue promptly ensures the return is processed without unnecessary delays.

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