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How to check reject codes in Taxwise
How to check reject codes in Taxwise

Checking IRS or State Reject Codes in Taxwise

Angelica Acebes avatar
Written by Angelica Acebes
Updated over 2 months ago

If you're using TaxWise to file returns and encounter a rejection, it's essential to understand how to review reject codes to identify and resolve the issue. Here's a step-by-step guide to help you check reject codes in TaxWise:


Step-by-Step Instructions

  1. Navigate to the Tax Returns Tab

    • Begin by accessing the Tax Returns tab in TaxWise. This is where you can view the submission status of the return.

  2. Click on Reject

    • Once in the Tax Returns tab, click Reject to access rejected submissions.

  3. Click More Info

    • Select the More Info option to proceed further into the reject details.

  4. Enter Taxpayer Details

    • Input the taxpayer’s Social Security Number (SSN) without any dashes.

    • Select the relevant tax year associated with the reject code.

    • Press Search to locate the necessary information.

  5. Select the Most Recent Reject Entry

    • After the search results are displayed, click Select next to the most recent reject entry for the return in question.

  6. Access Reject History

    • Click Reject History to view the detailed reason for the rejection. This section provides a comprehensive explanation of the issue.

  7. Review and Resolve

    • The reject reason will be presented in detailed IRS language. Carefully review the explanation to understand what caused the rejection.

    • Make the necessary corrections to the return based on the provided details.

    • Once the issues are resolved, resubmit the return for processing.

Additional Resources

For a visual, step-by-step walkthrough, you can follow this detailed tutorial: TaxWise Reject Code Tutorial.

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