The fastest and easiest way to get an eSIM is through your SMARTY dashboard, where you can swap your physical SIM for an eSIM.
If you’re joining SMARTY, you can also order an eSIM directly during sign up. Just choose eSIM after you’ve picked your plan.
Follow the steps below for a step by step guide on how to get started with eSIM.
New Customers🌟
New Customers🌟
Simply pick your plan, then select eSIM during the sign up process. There’s no need to order a physical SIM first. Once you’ve chosen your plan, just select eSIM and follow the steps to get set up
Existing Customers👍
Existing Customers👍
You can request an eSIM using the replacement SIM option in your SMARTY dashboard. Just log in, head to your menu, go to Account settings, then Manage plan, and you’ll see the Replace my SIM option.
Follow the steps from there. It’s quick and easy. When you reach the end, you’ll be asked whether you want to activate now or activate later. Here’s what each option means:
Activate Now ⚡
Activate Now ⚡
Your current SIM will be disconnected straight away, and your new eSIM will be sent to your registered email address 📧(Check your Junk or Other Folder if you can't see it). Add the eSIM to your device and you’re good to go. This option means minimal downtime ⏱
Activate Later ⌛
Activate Later ⌛
Your current SIM will be disconnected and your account will be suspended 🔒 You’ll also be logged out of your dashboard. We’ll send you an email with a link to reactivate your account. Once you’re reactivated, your eSIM details will be emailed to you. Just a heads-up - you’ll still be charged during this time 💳