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Out of plan add ons

At SMARTY we like to keep things simple.

Casey avatar
Written by Casey
Updated this week

Our Out of plan add-ons have multiple uses, check below for more πŸ‘‡

We have 3 Out of plan add-ons available:

  • Β£5

  • Β£10

  • Β£15


Here's what you can use them for:

Making chargeable calls πŸ“ž

When you want to call a number that’s chargeable – such as:

You will need an add-on because this service is β€˜out of plan’.

πŸ’­ Remember: Our plans, excluding data-only plans, include unlimited minutes and texts to standard UK landlines (starting 01, 02 and 03; excluding calls to the Isle of Man or the Channel Islands), freephone numbers (starting 080), standard UK mobiles (starting 07) and calls within our Roaming EU Countries.

Using your phone abroad internationally (Outside EU) 🌎

You'll need an out of plan add-on if you want to use your phone in a destination outside of the EU.

Click below to see the costs to roam in each destination πŸ‘‡

Texting chargeable shortcodes πŸ“±

To access chargeable shortcodes, you'll need an out-of-plan add-on.

Look up the cost of the shortcode using our handy checker below πŸ‘‡

Making calls on a Data-Only plan

Data-only customers who purchase an out of plan add-on can use this credit to make UK and EU calls. See the costs in the table below:


How do I purchase an add-on? πŸ’Έ

Purchasing an out of plan add-on is easy. 😎

You can also buy them through our app.

⌚ When you buy an add-on, it’s ready to use straight away, but it might take a little time to appear on your dashboard.


Remember! πŸ™‹β€β™‚οΈ

You'll only be able to use add-ons when you have an active plan.

If you haven't renewed your plan, you won't be able to use any of our services, including any available add-ons.

The best bit?

Out-of-plan add-ons never expire, so you can keep them on your account ready to use for chargeable services, or convert any leftover out of plan add-ons into money off your next bill! 🀝

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