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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions about the Smoke Drop app
8 articles in this collection
Written by
Carly
General
Where can I view the products Smoke Drop offers?
Find out where you can view the Smoke Drop catalog
Written by
Carly
Updated over a week ago
Is Smoke Drop available worldwide?
Find out who can access Smoke Drop
Written by
Carly
Updated over a week ago
What currency are products listed in?
Find out what currency is used for pricing in Smoke Drop.
Written by
Carly
Updated over a week ago
Order Processing
Why don't I see my order in the app?
Learn why an order might not be appearing in the app
Written by
Carly
Updated over a week ago
Why can't customers order Smoke Drop products from my Shopify store?
Learn how to troubleshoot checkout error in your Shopify store.
Written by
Carly
Updated over a week ago
When will my order ship?
Find out when your Smoke Drop orders will ship
Written by
Carly
Updated over a week ago
How do I place a sample/manual order?
Find out how to place a sample or manual order with Smoke Drop
Written by
Carly
Updated over a week ago
What are your refund and return policies?
Find out Smoke Drop's policies for returns and refunds
Written by
Carly
Updated over a week ago