Smoke Drop Help Center
Go to Smoke Drop
All Collections
Smoke Drop for Retailers
Smoke Drop for Retailers
Run a profitable online smoke, vape, or CBD dropship store.
29 articles in this collection
Written by
Carly
Getting Started
How to add a subscription
Instructions for adding a dropship subscription to your Smoke Drop account
Written by
Carly
Updated over a week ago
Product pricing explained
A guide on what the different prices displayed in the app mean
Written by
Carly
Updated over a week ago
How to add a payment method
Instructions for adding a new payment method to your Smoke Drop account.
Written by
Carly
Updated over a week ago
How to connect a BigCommerce account to Smoke Drop
Instructions for connecting a BigCommerce account to Smoke Drop.
Written by
Carly
Updated over a week ago
How to connect a WooCommerce store to Smoke Drop
Instructions for connecting a WooCommerce store to a Smoke Drop account
Written by
Carly
Updated over a week ago
How to connect a Shopify store to Smoke Drop
Instructions for connecting a Shopify store to a Smoke Drop account.
Written by
Carly
Updated over a week ago
Managing Products
Product restrictions explained
Understand how product restrictions can affect dropship and wholesale orders
Written by
Carly
Updated over a week ago
Product tags explained
Explaining how product tags function in Smoke Drop
Written by
Carly
Updated over a week ago
How to search on the Products page
Instructions for filtering results on your Products page
Written by
Carly
Updated over a week ago
How to remove products
A guide on how to remove products from Shopify, BigCommerce, or WooCommerce using Smoke Drop
Written by
Carly
Updated over a week ago
How to update multiple products
A short guide on bulk updating products in Smoke Drop
Written by
Carly
Updated over a week ago
How to import products
A guide on importing products form the app to your Shopify, WooCommerce, or BigCommerce store.
Written by
Carly
Updated over a week ago
How to edit products
A guide on how to edit dropship products in Smoke Drop
Written by
Carly
Updated over a week ago
How to view product details
A guide on how to view details about a product from the Search page.
Written by
Carly
Updated over a week ago
How to search for products
Instructions for finding products in the Smoke Drop catalog
Written by
Carly
Updated over a week ago
Managing Orders
How to pay for an order
Instructions on how to pay for a dropship order in Smoke Drop
Written by
Carly
Updated over a week ago
How to update an order
How to update the quantity or shipping address for an order in the app
Written by
Carly
Updated over a week ago
Order pricing
A guide detailing what the different prices displayed on the Order Details page mean
Written by
Carly
Updated over a week ago
How to view order details
Instructions on how to access the Order Details page in the app
Written by
Carly
Updated over a week ago
Order statuses
Explaining the different order statuses displayed in the app
Written by
Carly
Updated over a week ago
How dropship orders are processed
Explaining how dropship orders work in the Smoke Drop app
Written by
Carly
Updated over a week ago
How to change Auto Billing setting
Instructions for toggling Auto Billing ON or OFF for your Smoke Drop account.
Written by
Carly
Updated over a week ago
How to add order credits
Instructions for adding order credits to your Smoke Drop account
Written by
Carly
Updated over a week ago
Subscriptions
How to cancel your subscription
Instructions for cancelling your Smoke Drop subscription
Written by
Carly
Updated over a week ago
How to change your subscription
Instructions for switching to a different Smoke Drop subscription
Written by
Carly
Updated over a week ago
Account Management
How to Update Your API Access Token
Written by
Carly
Updated over a week ago
How to change your password
Instructions for changing your Smoke Drop account password.
Written by
Carly
Updated over a week ago
FAQs
Why isn't my card being accepted?
Understand common reasons your card is not supported on Smoke Drop
Written by
Carly
Updated over a week ago
Can I be refunded to a different credit or debit card?
Refund policy regarding refunds to a different card
Written by
Carly
Updated over a week ago