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Placing employees on hold

How to prevent an employee from being paid using the hold function.

Updated over 4 months ago

The hold function prevents an employee from being paid, even if they are selected in the payrun.

When holds are used

Placing an employee on hold is useful when you need to prevent payment temporarily, such as when reviewing their pay details or investigating an issue.

Applying or removing a hold

To put an employee on hold or remove a hold:

  1. Select the employee in the payrun screen.

  2. Use the Summary button.

  3. Apply or remove hold by marking or unmarking the tick box where it states "hold pay?".

  4. Save the changes.

While an employee is on hold, they will not be paid regardless of being selected in the payrun.

Automatic holds

When an employee's start date is beyond the current period end and they're already selected to pay, a hold will automatically be applied to the employee. This prevents paying the employee in a pay period where the employee had not actually started work yet.

The hold cannot be removed until either the start date is changed or the current period end is adjusted.

Once either the start date or the period end have been amended to make sense, the hold can then be removed.

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