If you enable client rescheduling, customers can move their appointment directly from the confirmation page.

To enable it:

Once enabled, a Reschedule button will appear on the confirmation page so clients can choose a new time.

You can also disable rescheduling for specific appointment types if needed.

Go to Settings → Booking Page and configure your appointment types and availability.

If your Booking Page has not been set up yet, you’ll see a prompt in Appointment Confirmation settings asking you to configure it first.
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Once your Booking Page is configured, enable the option that allows clients to modify or reschedule their appointment.

After this setting is enabled:

The appointment updates automatically
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Even if rescheduling is enabled app-wide, you can turn it off for individual appointment types.

To disable rescheduling for an appointment type:

When this option is disabled, clients will not be able to reschedule that appointment type.
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For appointments booked through your Booking Page:

If the appointment was created directly in Google Calendar:

If your Booking Page is set up but rescheduling is not enabled, you’ll see this prompt in settings:

Give clients the option to reschedule appointments from your confirmation page. Click here to enable rescheduling for your Booking Page.

💡 Tip: Allowing clients to reschedule instead of cancel helps reduce no-shows and keeps your calendar full.