If you get invalid credentials, here are some steps you can take to address the issue:
Double-check your credentials for accuracy (check if Caps Lock is on/off). Ensure that you have entered your username and password correctly. Pay close attention to any capitalisation or special characters that may be required.
Contact Tech Support team techsupport@gus.global and check your login details with them. They can provide guidance, troubleshoot the problem, and verify whether there may be any technical issues affecting your credentials.
Clear your browser cache and cookies. Clearing your browser cache and cookies can help refresh the stored data and potentially resolve the issue.
In case, if there are any issues with your username or if your account is blocked or inactive, Tech Support team will redirect your request to our department (smshelp@gus.global).
Remember, if you are unsure about any steps or if the issue persists, it is always advisable to seek assistance from Tech Support team techsupport@gus.global. They will be able to provide personalised guidance and help you resolve the invalid credentials problem effectively.