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2FA: 2 Factor Authentication

2FA walkthrough for logging into your account

We’ve added a new two-factor authentication (2FA) feature. When prompted at login, simply enter the verification code sent to your registered email address.
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​Logging in with 2FA

  1. Enter your username and password as usual.

  2. A pop-up will confirm that a 6-digit verification code has been sent to your registered email address.

  3. Open the email from SpinQuest and enter the code to finish logging in.


​Prefer a text message? Click the link below the verification section to receive your code on your phone instead.


​What if my code doesn’t work?
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If you see an invalid code message:

  1. Wait for the countdown to reach zero, then request a new code.

  2. Check your email or phone, depending on your selected delivery method.

  3. Enter the new code. Make sure you’re using the most recent code you received.

Still having trouble? Contact Customer Support for help.

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