FAQ

Click here to read our most frequently asked questions.

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13 articles in this collection
Written by Brad Stephens

How to Apply for Facebook Subscription Messaging Permissions

Click here to see our step by step instructions on applying for subscription messaging.
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Written by Brad Stephens
Updated over a week ago

[NEW] How to Import Messenger Subscribers

How to import your Messenger subscribers from another Messenger bot platform directly into MSGHero.
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Written by Brad Stephens
Updated over a week ago

How to Get MSGHero to Work With Your Facebook Groups

Learn how your messenger bot can work within your Facebook groups
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Written by Brad Stephens
Updated over a week ago

How do messenger subscribers unsubscribe from my messages?

Click here to learn how your messenger subscribers can unsubscribe from your messages.
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Written by Brad Stephens
Updated over a week ago

How do tags work?

Learn how tags work inside of MSGHero
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Written by Brad Stephens
Updated over a week ago

How does someone become a Messenger subscriber?

Click here to learn how to convert prospects, fans and customers into Messenger subscribers
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Written by Brad Stephens
Updated over a week ago

How do I find my post ID?

Find out how to find your Post ID
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Written by Brad Stephens
Updated over a week ago

How do I connect MSGHero to my Facebook Ads?

Find out how to setup MSGHero on a Facebook ad
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Written by Brad Stephens
Updated over a week ago

Does MSGHero work on personal profiles?

Find out if MSGHero works on personal profiles/personal timelines
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Written by Brad Stephens
Updated over a week ago

How do I respond back to messages manually?

Find out how to respond back to messages manually if someone replies
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Written by Brad Stephens
Updated over a week ago

Can I respond to previous comments (comment response campaigns)?

Find out if you can respond to old or previous post comments
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Written by Brad Stephens
Updated over a week ago

How does the message delay feature work?

Find out how to use the message delay feature
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Written by Brad Stephens
Updated over a week ago

How do I remove the page post link from the bottom of my responses (comment trigger)?

Find out how to remove the original page post description from the bottom of your message responses when using the comment trigger.
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Written by Brad Stephens
Updated over a week ago