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What is the Social Media Management Section on the Retail Partner Portal?

This article will explain what the Social Media section is on the Retail Partner Portal.

Updated over a week ago

Overview

The Social Media Management section in the Retail Partner Portal helps you monitor engagement and brand visibility across your social channels.


How to Access It

Log in to the Retail Partner Portal and navigate to the Social Media page.


What You’ll Find

The Social Media section is divided into two key areas:

  1. Follower Engagement
    View your published posts and track performance metrics such as:

    • Likes

    • Comments

    • Shares

  2. Business Mentions
    See who has mentioned your business on social media and review engagement metrics like:

    • Likes

    • Comments

    • Shares


This section provides valuable insights into how your audience interacts with your content and how often your business is being mentioned online.

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