Release Notes

Admins can now create their own metric definitions in SocialCrowd! Whether it’s a manually tracked metric or pulling one directly from your POS integration, you can create metric definitions that will be tracked by your campaigns. Read our help article here or contact your Customer Success Manager to learn more about how to use this feature!

For teams that use report-based metrics on their campaigns, we’ve now added an easy way to upload metric entries in bulk for your campaigns! The bulk metric uploader feature is live and you can click here to learn more about it or contact your Customer Success Manager today!

We've improved our invite flow, sign-up flow, and the create password experience

We’ve released a new way to manage crowds - dynamically! You can now creates rules to automate which users in your organization are added and removed from your crowds. For now this feature is managed by our Customer Success team but will be coming to admins soon - if you’d like help setting up a Dynamic Crowd reach out to your Customer Success Manager today!
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Admins can now view Crowd Properties on the crowd screen

When making more than 1 metric entry for the same user on the same day, the app will now better explain what will happen to that participants' metric count for the day.

We’ve given the Billing settings screen a new look and feel

Admins can now share a leaderboard to participants and crowds and send them email, SMS, and in-app messages with links to view the leaderboard

Admins can now save and print the leaderboard table to easily share it outside of the SocialCrowd app
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Crowd-Earning campaigns have had their leaderboard views cleaned up and will now display Average Values for more clarity

Optimized the metric entry screen to now require a recipient before allowing typing a message.

You can now invite all inviteable members to your org with a click of a button! For admins you can do this in the All Members crowd to invite everyone to your org, or, for admins and crowd managers, this can be done from specific crowds to Invite All inviteable members to a specific crowd.
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We gave some parts of the app a fresh look and feel by changing dropdowns and other smaller components.

We’ve deployed various performance and bug fixes.

We added new internal tools to help streamline our report-based metrics features, as well as internal tools to streamline crowd management.

We added new features around requesting integrations between SocialCrowd and various point of sale systems.

Various bug fixes and optimizations.

Admins can now edit emails for their members directly from the app by double clicking on the members' email address.
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We’ve given our rewards and redemptions section of the app a new look and feel on mobile! Selecting and redeeming rewards should feel much easier and cleaner on mobile devices.
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We’ve made it so that toggling between Points and Cash will now update most places in the app that displays points and cash

When making campaign entries in bulk for entire crowds, the table will now automatically filter out anyone who is deactivated or cannot earn points to make navigating the table easier.

And tons of other performance improvements around our integrations, metrics, and more!

Added a new way to filter on the earning window widget in the dashboard. You can now filter by campaign!
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Filtering and sorting options are now available for the Crowds screen making it easier to find the crowd you’re looking for.
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New visual improvements to our Step Campaigns progress screen

In Org Settings, we’ve added a variety of tooltips to fields so that they’re easier to understand.

We added the ability for Crowd Managers to deactivate members from crowds they manage.

We added a new icon type to the campaign processing dropdown to make it clearer when a campaign has processed, has not processed, and has only partially completed its processing window.

Adding loading spinners when users add or remove crowds to campaigns.

Added a filter to include or remove any deactivated members from the Crowd view. Note that the default state will hide all deactivated members.

Added some visual clarity when data is null in the Metrics screen of a campaign

Bug fixes addressing member names not displaying in the confirmation screen when gifting, as well as an issue where Redemption Limit labeling was incorrect.

We removed the Campaign Progress screen from Birthday and Anniversary campaign types as these screens were no longer relevant for these campaign types.

We have improved the processing speed and performance for a subset of our campaign types, specifically Birthday campaigns.

We have created a new internal tool to help customers spin up new metrics to track for their campaigns. This tool will eventually become a customer-facing one where you will be able to, from within social crowd, create new metrics to associate your campaigns to!

A number of a bug fixes:

We've released a new campaign type: Step Campaigns! Reach out to Customer Success today to set up a new Step Campaign.

You can now gift, send announcements, and make campaign entries for participants directly from the Leaderboard screen in the campaign! No more going back to the Crowd, now these actions are right where you need them.

In the date selector drop down on the campaign view, we have added icons to more easily see which earning windows have been processed and which have not.

When making a new custom reward for your organization, it will now display which fields are required.

We now allow for filtering and sorting on the Campaigns screen so you can quickly find campaigns you’re looking for.

The “Download CSV” button has been added to most tables throughout the app.

Added enhancements to our internal integrations tooling so that your integrations can get up and running sooner.

Added the ability to sort against all fields in the Crowd Members table

Updated the way inviteable statuses display in the crowd view

Updated the redemption limit field to show as dollars

Improved our loading spinner behavior

Improved rich text in the Gifting confirmation screen

Fixed an issue where sorting the transaction history cleared results

Admins can now deactivate members from any crowd - not just the All Members crowd

Removed unnecessary required fields when adding participants

Updated wording in app to add clarity around member properties and sending announcements

Fixed an issue where CSVs of crowds' column names weren't matching

Added a feature to display descriptions of custom rewards
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Made range campaign targets much clearer with new hover text
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