Version 2.3.6 - August 7th, 2025
We’ve given our campaign leaderboards a fresh new look and feel! In the coming releases we will be adding even more ways to visualize your data on campaign leaderboards. Check out the preview below!
We’ve launched our bulk member uploader/update feature! Admins can now upload CSV/Excel files to add new members and update existing members with much greater ease! To learn more about this feature, click here.
Admins can now view all of their organization’s automations including their Integrations, Rules, and Properties.
Admins can also add new integrations (Note: at this time only Shift4, Genius, and Clover are supported. You can view help articles for setting these integrations up here. For any other POS integration, please contact your customer success manager today).
We’ve added a toggle on the Dashboard Redemption widget to view as a table so that users no longer have to download an excel in order to get a table view of all redemptions.
Fixed an issue where hyperlinks in crowd/campaign descriptions were not displaying properly as hyperlinks
Version 2.3.51 - July 29th, 2025
Admins can now create their own metric definitions in SocialCrowd! Read our help article here or contact your Customer Success Manager to learn more about how to use this feature! NOTE: Setting up integration-based metric definitions will be coming soon, if you'd like an integration-based metric definition created, reach out to your Customer Success Manager today!
For teams that use report-based metrics on their campaigns, we’ve now added an easy way to upload metric entries in bulk for your campaigns! The bulk metric uploader feature is live and you can click here to learn more about it or contact your Customer Success Manager today!
We've improved our invite flow, sign-up flow, and the create password experience
Version 2.3.4 - July 10th, 2025
We’ve released a new way to manage crowds - dynamically! You can now creates rules to automate which users in your organization are added and removed from your crowds. For now this feature is managed by our Customer Success team but will be coming to admins soon - if you’d like help setting up a Dynamic Crowd reach out to your Customer Success Manager today!
Admins can now view Crowd Properties on the crowd screen
When making more than 1 metric entry for the same user on the same day, the app will now better explain what will happen to that participants' metric count for the day.
We’ve given the Billing settings screen a new look and feel
Version 2.3.3 - June 26th, 2025
Admins can now share a leaderboard to participants and crowds and send them email, SMS, and in-app messages with links to view the leaderboard
Admins can now save and print the leaderboard table to easily share it outside of the SocialCrowd app
Crowd-Earning campaigns have had their leaderboard views cleaned up and will now display Average Values for more clarity
Optimized the metric entry screen to now require a recipient before allowing typing a message.
Version 2.3.2 - June 12th, 2025
You can now invite all inviteable members to your org with a click of a button! For admins you can do this in the All Members crowd to invite everyone to your org, or, for admins and crowd managers, this can be done from specific crowds to Invite All inviteable members to a specific crowd.
We gave some parts of the app a fresh look and feel by changing dropdowns and other smaller components.
We’ve deployed various performance and bug fixes.
Version 2.3.1 - May 29th, 2025
We added new internal tools to help streamline our report-based metrics features, as well as internal tools to streamline crowd management.
We added new features around requesting integrations between SocialCrowd and various point of sale systems.
Various bug fixes and optimizations.
Version 2.3.0 - May 15th, 2025
Admins can now edit emails for their members directly from the app by double clicking on the members' email address.
We’ve given our rewards and redemptions section of the app a new look and feel on mobile! Selecting and redeeming rewards should feel much easier and cleaner on mobile devices.
We’ve made it so that toggling between Points and Cash will now update most places in the app that displays points and cash
When making campaign entries in bulk for entire crowds, the table will now automatically filter out anyone who is deactivated or cannot earn points to make navigating the table easier.
And tons of other performance improvements around our integrations, metrics, and more!
Version 2.2.9 - May 1st, 2025
Added a new way to filter on the earning window widget in the dashboard. You can now filter by campaign!
Filtering and sorting options are now available for the Crowds screen making it easier to find the crowd you’re looking for.
New visual improvements to our Step Campaigns progress screen
In Org Settings, we’ve added a variety of tooltips to fields so that they’re easier to understand.
Version 2.2.8 - Apr 17th, 2025
We added the ability for Crowd Managers to deactivate members from crowds they manage.
We added a new icon type to the campaign processing dropdown to make it clearer when a campaign has processed, has not processed, and has only partially completed its processing window.
Adding loading spinners when users add or remove crowds to campaigns.
Added a filter to include or remove any deactivated members from the Crowd view. Note that the default state will hide all deactivated members.
Added some visual clarity when data is null in the Metrics screen of a campaign
Bug fixes addressing member names not displaying in the confirmation screen when gifting, as well as an issue where Redemption Limit labeling was incorrect.
We removed the Campaign Progress screen from Birthday and Anniversary campaign types as these screens were no longer relevant for these campaign types.
Version 2.2.7 - Apr 3rd, 2025
We have improved the processing speed and performance for a subset of our campaign types, specifically Birthday campaigns.
We have created a new internal tool to help customers spin up new metrics to track for their campaigns. This tool will eventually become a customer-facing one where you will be able to, from within social crowd, create new metrics to associate your campaigns to!
A number of a bug fixes:
Managers can now once again access the Member Properties tab on a crowd.
Fixed an issue where points on the leaderboard were displaying incorrectly after clicking on certain page elements.
Managers and participants are now also able to view campaign filtering options to more easily navigate their campaigns.
Managers are now able to sort the Role columns on crowds
Version 2.2.6 - Mar 13th, 2025
We've released a new campaign type: Step Campaigns! Reach out to Customer Success today to set up a new Step Campaign.
Step campaigns allow you to set targets that can continually reward your employees with infinite targets.
Check out the video below to see a sample Step Campaign that rewards employees points for the first 5 drinks sold, then rewards continuously after that for every 10 drinks sold.
You can now gift, send announcements, and make campaign entries for participants directly from the Leaderboard screen in the campaign! No more going back to the Crowd, now these actions are right where you need them.
In the date selector drop down on the campaign view, we have added icons to more easily see which earning windows have been processed and which have not.
When making a new custom reward for your organization, it will now display which fields are required.
Version 2.2.5 - Feb. 27th, 2025
We now allow for filtering and sorting on the Campaigns screen so you can quickly find campaigns you’re looking for.
The “Download CSV” button has been added to most tables throughout the app.
Note: Campaign Leaderboard tables are not yet supported at this time, you can only export CSVs when you expand partipant progress
Added enhancements to our internal integrations tooling so that your integrations can get up and running sooner.
Version 2.2.4 - Feb 13th, 2025
Added the ability to sort against all fields in the Crowd Members table
Note: the "Wallet" column sorting is not yet supported at this time
Updated the way inviteable statuses display in the crowd view
Updated the redemption limit field to show as dollars
Improved our loading spinner behavior
Improved rich text in the Gifting confirmation screen
Fixed an issue where sorting the transaction history cleared results
Version 2.2.3 - Jan 30th, 2025
Admins can now deactivate members from any crowd - not just the All Members crowd
Removed unnecessary required fields when adding participants
Updated wording in app to add clarity around member properties and sending announcements
Fixed an issue where CSVs of crowds' column names weren't matching
Version 2.2.2 - Jan. 16th, 2025
Added a feature to display descriptions of custom rewards
Made range campaign targets much clearer with new hover text