Introduction
Purpose: This article explains how to create, manage, and customize challenge categories that will display to ambassadors. Custom categories help deliver a streamlined, branded experience.
Context: Organized challenge categories make it easier for ambassadors to find tasks, improving participation and navigation. Portal admins can align categories with specific programs, branding, or ambassador needs.
Why Customize Challenge Categories?
Custom challenge categories ensure:
A clean, organized ambassador dashboard.
Categories tailored to specific challenges or branding requirements.
Better visibility and navigation for ambassadors, increasing participation.
Setting Up and Customizing Challenge Categories
Access Challenge Categories
Navigate to the Settings → Account Settings → Challenge Categories in the Branding settings tab.
Customize Categories and Buttons
Create or edit challenge categories by assigning:
Category Name: The title ambassadors will see for each category.
Button Style: Customize button colors, shapes, and icons to match your brand theme.
Visibility: Decide which categories will be visible to ambassadors based on program needs.
Tip: Categories that align with specific themes (e.g., "Holiday Promotions" or "Monthly Challenges") can drive more focused engagement.
Organize Categories
Arrange categories in a logical order for ambassadors by dragging and dropping them into the preferred sequence.
Best Practices/Tips
Use intuitive category names to make navigation simple for ambassadors.
Some examples: Social Media, Review, Research, Community, Feedback.
Ensure button colors and styles match your brand’s theme for a cohesive look.