Introduction

Purpose: This article explains how to set up and customize reward categories and feed tiles to enhance the organization and visibility of rewards on the ambassador dashboard.
Context: Customizing reward categories and feed tiles ensures ambassadors can easily navigate and engage with rewards, while visually highlighting key items for better visibility.

Managing Reward Categories

Access the Reward Categories Section:
- Navigate to Settings → Account Settings → Reward Categories in the platform.
- Here, you'll see a list of existing categories along with available actions to edit or manage them.
Add or Edit a Reward Category:
- To add a new category, click the Add Category button.
- To edit an existing category, click the pen icon under Action.
- In the configuration popup, you can customize the following:
  - Category Name: Assign a clear, descriptive name that ambassadors will see.
  - Highlight with Tile: Enable this option to display the category as a visually highlighted tile on the ambassador dashboard.
  - Uploaded Category Image: Add an image to visually represent the category.

Feed tiles allow you to draw attention to specific reward categories within the ambassador dashboard.
Feed tiles are only available for categories, not subcategories.

Define Subcategories:
- Subcategories are used to group similar rewards within a category for better organization.
- Assign subcategories to categorize and organize rewards logically.
Limitations:
- Subcategories cannot be displayed as feed tiles on the ambassador dashboard.
- They are only visible within their parent categories.

Use clear and descriptive names for categories and subcategories to improve navigation.
- Category: Rewards
- Sub-Category: Merch, Event, Exclusive Experiences, Free Product, Cash
Highlight important reward categories with feed tiles to increase visibility and engagement.
Regularly review and update categories and subcategories to align with your program goals and ensure a seamless ambassador experience.