Introduction
Purpose: This article provides a detailed guide to understanding and utilizing the Home Dashboard, a central hub for monitoring and managing your ambassador program’s performance.
Context: The Home Dashboard serves as a central access point for data, metrics, and activities, offering a comprehensive view of ambassador stats, engagement, sales, and social media performance.
Key Features of the Home Dashboard
Ambassadors:
Displays the total number of ambassadors who have joined your program.
Total Sales:
Shows the total revenue generated by ambassadors in the last month.
Engagement Rate:
Indicates the percentage of ambassadors who have been active in the last 10 days.
Social Media Impact Report:
Highlights top-performing ambassadors on TikTok and Instagram based on engagement.
Provides direct access to the report via a clickable URL and password for secure entry.
Latest Ambassador Interactions:
Lists recent ambassador's activities such as:
Completed challenges
Redeemed rewards
Uploaded content
Notifications:
Shows recently sent notifications to ambassadors for easy reference.
Best Practices/Tips
Monitor Engagement Rate: Regularly check to identify trends and address any drops in ambassador activity.
Use Social Media Impact Reports: Recognize top performers and leverage their success to inspire others.