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Managing Payment Methods and Processing Ambassador Payouts in SocialLadder

A step-by-step guide to setting up payment methods and creating payment batches efficiently.

Marshall avatar
Written by Marshall
Updated over 6 months ago

Introduction

  • Purpose: This article explains the available payment methods in SocialLadder, how to configure them, and how to process ambassador payouts using payment batches.

  • Context: SocialLadder supports multiple payout methods, ranging from integrated digital payments to manual record-keeping. Understanding these options ensures smooth and efficient ambassador compensation.

Payment Methods Overview

SocialLadder offers three payment methods to manage ambassador payouts:

  1. SocialLadder Payouts (Recommended)

    • Functionality: Fully integrated with SocialLadder.

    • Features: Provides streamlined payout processing and full support from SocialLadder.

    • Best for: Brands looking for the most seamless and controlled payment method.

  2. PayPal Integration

    • Functionality: Processes ambassador payouts externally through PayPal.

    • Features: SocialLadder transmits payment details, but PayPal handles the actual transaction.

    • Note: SocialLadder does not manage or resolve PayPal-related issues.

  3. Manual Payments

    • Functionality: Used for record-keeping when payments are processed outside the platform.

    • Features: Allows admins to track payouts, but does not handle actual transactions.

    • Details: Does not provide automated tracking, and brands must reconcile payments manually.

How to Set Up Payment Methods

  1. Access Payment Settings

    • Navigate to Settings → Account Settings → Payments/Payment Methods to open the payment setup page.

  2. Choose Your Payment Method
    Select the most suitable payment method based on your program’s needs:

    • SocialLadder Payouts: Full integration with the platform.

    • PayPal: Direct PayPal transactions via SocialLadder.

    • Manual Payments: Record-keeping for external payouts.

For more details on SocialLadder Payouts, click here.

How to Create a Payment Batch

Follow these steps to generate and process ambassador payouts in bulk:

  1. Access Payment Batch Creation

    • Navigate to Compensation → Payments → Create.

    • Enter a name and description for easy identification.

  2. Apply Date Filters

    • Use the Filter option (top-right corner) to select a date range for ambassador's sales and commissions.

  3. Add Payments to the Batch

    • Select payouts under Add Payments.

    • The selected payments will move to the Review Batch tab

  4. Process Payments

    • In Review Batch, verify the listed payments.

    • Click Process Payment to finalize the batch.

Best Practices/Tips

  1. Use clear batch names: Descriptive names help with tracking and reconciliation.

  2. Monitor manual payments: Regularly update and reconcile manual transactions to avoid inconsistencies.

  3. Use SocialLadder Payouts when possible: Ensures the most seamless integration and support.

  4. Double-check date filters: Ensure all relevant transactions are included before processing.

  5. Test payment settings: Before issuing payments, test the setup to confirm smooth processing.

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