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How to Use Your Gift Card for Booking a Painting Session

Thank you for purchsing a gift card from Social Pottery! We have two different methods for redeeming your gift card, depending on which experience you'd like to book.

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Written by Johnny R.
Updated yesterday

Method 1: Manual Redemption via Form (Pottery Painting Experiences)

For pottery painting experiences at the following locations, please use our redemption form:

  • Studio 136 - London Camden Town (Pottery Painting Experiences)

  • Studio 150 - Milton Keynes Brick House (Painting Experiences)

How it works:

Steps:

  1. Found and click the banner "Click here to book using a Giftcard"

  2. Fill out our Gift Card Redemption Form & Provide your gift card code and preferred booking details

  3. Submit the form

  4. Our team will manually process your booking and apply your gift card

  5. You'll receive a booking confirmation email within 24-48 hours

What information you'll need:

  • Your gift card code

  • Preferred date and time for your experience

  • Number of attendees

  • Contact information (name, email, phone number)

  • Any special requests or requirements


Method 2: Direct Redemption (All Other Experiences)

For all other experiences not listed above, you can redeem your gift card directly during the booking process.

Steps:

  1. Visit socialpottery.com and browse our available experiences

  2. Select your preferred date and time

  3. Proceed to checkout, you will always find the Coupon code field on the payment step.

  4. Look for the "Gift Card" or "Apply Gift card" field

  5. Enter your gift card code

  6. Click "Apply" to redeem your gift card

  7. Complete your booking

Or

Your gift card balance will be automatically applied to your booking total.

If you're unsure which method applies to your chosen experience, or if you encounter any issues redeeming your gift card, please contact our team:

We're here to help make your pottery experience as smooth as possible!


Important Notes:

  • Gift cards are valid for 12 months from the date of purchase

  • Gift cards cannot be exchanged for cash

Important: You can use the outstanding balance either in-store or to purchase a home kit through our website.

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