If you're experiencing difficulties connecting your TikTok account to SocialTalk, follow the steps below to resolve the issue by resetting your app permissions:
Access Your TikTok Settings
Open the TikTok app and go to your profile page.
Tap the menu icon (three lines) in the top right corner.
Select "Settings and privacy" from the menu.
Manage App Permissions
Scroll down and tap on "Security and permissions".
Then select "Apps and services permissions".
Locate the SocialTalk app in the list.
Tap on it, and then click "Remove access".
Confirm your choice by tapping "Remove" again in the confirmation dialog.
Reconnect Your TikTok Account
Once you've removed SocialTalk from your permissions:
Restart the connection process by following the prompts.
This process helps reset your account permissions and usually resolves most connection issues.
If the problem persists, feel free to reach out to our support team for further assistance.