SocialTalk, lda (hereinafter called "SocialTalk"), with headquarters in Rua Dr. Mário Charrua, nº 4, Bloco A, 5º esq. 1495-169 Algés, Portugal, is the legal proprietary of this website.
SocialTalk revises and updates its Privacy Policy periodically and reserves the right to proceed, at any time, to its modification or omission, in the whole or in part, without notice. SocialTalk recommends the careful reading of these Privacy Policy Terms prior to the use of the services and contents provided in this website.
SocialTalk collects personal information through automatic processes and data supplied by the user directly and voluntarily. The data collected could be used for the customization of website, for the subscription of the information services offered by mailing-lists, to gain access to restricted areas of the site and for the participation in forums available in the media (TV, Internet, and other communication platforms).
SocialTalk agrees to ensure respect for the privacy and integrity of all the personal information provided in any section of this website. SocialTalk understands the interest in preserving the privacy of those who visit this website. Specifically, SocialTalk recognizes the importance of protecting the privacy of the personal data it collects from its registered users.
The data provided by the users are used only for the management of this website, as well as the campaigns that appear in it; also, to periodically inform the users of any advertising and promotional activities undertaken by SocialTalk, or even to register their questions, respond to their requests and improve the services of SocialTalk.
SocialTalk promotes the security of the personal information belonging to the website users with the utmost rigor and using the best industry practices. All the user's personal data is handled with the confidentiality and the highest security guarantees required by the Data Protection Act.
Using your information
SocialTalk will use the information we collect for the following purposes:
To provide customised content and provide personalised services based on your past activities on our Services with your separate consent if required
For advertising, such as providing customised advertisements, sponsored content, and sending you promotional communications with your separate consent if required
For assessment and analysis of our market, customers, products, advertising campaigns, and services to help us better understand, through statistical processes where necessary, more about our users to offer the most relevant communications, services and experiences to you
To understand the way people, use our Services so that we can improve them and develop new products and services
Sharing your information
SocialTalk may disclose your information internally within our business to the relevant teams such as, without limitation, the customer services team, the legal team, the finance team, the sales team, and the operational team. We may also disclose your information to the following entities, only to the extent that this will be necessary to perform the Services:
Affiliates: Your information may be shared among SocialTalk affiliates for the purposes described in this Privacy Policy. The term 'affiliates' refers to companies related to SocialTalk by common ownership or control
Business Partners: We also may share your information with trusted business partners, including without limitation, logistic companies. These entities may use your information to provide you with services you request and to make predictions about your interests, and may provide you with promotional materials, advertisements, and other materials with your separate consent
Other parties when required by law or as necessary to protect our services: There may be instances when we disclose your information to other parties
To comply with the law or respond to compulsory legal process (such as a search warrant or other court order)
To verify or enforce compliance with the policies governing our Services
To protect the rights, property, or safety of SocialTalk, or any of our respective affiliates, business partners, or customers
Other Parties about Corporate Transactions
We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy
Other Parties with Your Consent or at Your Direction
In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.
Keeping your information secure
We take protection of your data seriously, and have put in place appropriate physical and technical measures to safeguard the information we collect about the Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.
Your rights
You have the right to request details about the information we collect about you and to request us to correct inaccuracies in that information, to object to or request the restriction of processing, and to request access to, or the erasure or portability of your information. If you request deletion of personal information, you acknowledge that you may not be able to access or use the Services and that residual personal information may continue to reside in SocialTalk's records and archives for some time, in compliance with applicable law, but SocialTalk will not use that information for commercial purposes. You understand that, despite your request for deletion, SocialTalk reserves the right to keep your personal information, or a relevant part of it, in line with the below section on "Data Retention" and applicable laws. SocialTalk may suspend, limit, or terminate your access to the website for violating the SocialTalk Terms of Use when necessary to protect the rights, property, or safety of SocialTalk, or any of our respective affiliates, business partners, employees, or customers.
The user has the right to access his information about his personal data so he can update it, correct it in case of inaccurate data, remove it and/or request its removal.
To exercise access to your personal data, the user must access his reserved area, or send an email to the email address support@SocialTalk.io, requesting the desired action.
Data retention
We will not keep your personal data for longer than is necessary for the purpose it was collected. This means that data will be destroyed or erased from our systems when it is no longer required.
We take appropriate steps to ensure that we process and retain information about you based on the following logic:
At least the duration for which the information is used to provide you with a service
As required under law, a contract, or regarding our statutory obligations
Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards
Third party links
Our Services may link to third party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution and review the privacy statements applicable to the third-party websites and services you use. If you connect with a social networking service, we may receive and store authentication information from that service to enable you to log in, as well as other information that you allow us to receive when you connect with these services.
Cookies
SocialTalk can save a text file (cookie) on the user's computer to customize the visits to the website. The installation and use of cookies always depends on the previous and express authorization of the user, which should enable this option in their Internet browsers. This cookie may be used to save the username and password to access the website, to facilitate navigation (this requires the user's authorization).
For some services, cookies may be used to count the number of visits to the website without personally identifying the user. This kind of cookies does not keep any personal information of the user, and its installation can ALWAYS be controlled by the user through the Internet browser.
Information on influencers
All the information collected and managed thought SocialTalk solution is your responsibility, as the quality of that information.
Contact us
If you have any specific questions, please contact us (EU Data Controller) at:
European Data Protection Officer
SocialTalk, lda
Rua Dr. Mário Charrua, nº 4, Bloco A, 5º esq. 1495-169 Algés, Portugal
You can also contact us at support@socialtalk.io.
To clarify any questions, please contact SocialTalk in: Rua Dr. Mário Charrua, nº 4, Bloco A, 5º esq. 1495-169 Algés, Portugal.