Sohnne® operates strategically located warehouses and office facilities to ensure efficient logistics, faster order fulfillment, and reliable customer support across key regions.
Our distributed network allows us to ship from the warehouse closest to your delivery address whenever possible, reducing transit times and optimizing costs.
Office Location
📍 Sohnne® Headquarters (By Appointment Only)
San Francisco, CA, United States
Warehouse Locations
🚛 U.S. Warehouses
Dallas, Texas
Los Angeles, California
🚛 European Warehouse
Berlin, Germany
Frequently Asked Questions (FAQ)
Can I visit the warehouse to pick up my order?
No. For safety and operational efficiency, our warehouses are not open to the public. All orders are shipped directly to your address.
Which warehouse will my order ship from?
We ship from the warehouse closest to your delivery address whenever possible. However, depending on stock availability, your order may be fulfilled from a different warehouse.
How long does it take for my order to be processed at the warehouse?
QuickShip (In-Stock) Items: Processed and shipped within 3–10 business days after payment confirmation.
Made to Order Items: Crafted and shipped within 8–12 weeks.
Shipping timelines vary by destination and shipping method selected at checkout.
Do all products ship from the same warehouse?
Not always. Orders containing multiple items may be shipped separately from different locations to ensure the fastest and safest delivery.
Can I schedule an appointment at the office location?
Yes. Our San Francisco headquarters operates by appointment only. Please contact us in advance to arrange your visit.
📧 Need Assistance?
Email: support@sohnne.com
Live Chat: Available 24/7