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Track Delivery
Chester avatar
Written by Chester
Updated over a year ago

At Sohnne, we prioritize your convenience and satisfaction, making it easy to stay informed about your furniture order. Follow these simple steps to track your shipment:

  1. Order Processing
    We process your order within 1-2 business days once your payment is confirmed, ensuring a smooth start to your delivery journey. For orders with multiple items, we’ll consolidate delivery based on the item with the longest arrival time, so everything arrives together whenever possible.

  2. Scheduling Delivery
    Our delivery team will contact you within 1-2 business days after processing to schedule a delivery appointment that works best for you.

  3. Shipping Confirmation
    Once your order ships, we’ll send a confirmation email to the address you provided at checkout. This email will include your tracking information, so you can monitor your order’s progress in real-time.

  4. Track Your Order Online
    Tracking your order is quick and effortless. Simply visit the "Track My Order" option on our homepage. Enter your order number and email address, then click "Track" to instantly view your order’s status and location.

Delivery times may vary depending on your location and customs processing. Rest assured, we’ll keep you updated at every step to make your shopping experience seamless and stress-free.

Your satisfaction is our priority, and we’re here to ensure your order reaches you with ease. Happy shopping with Sohnne!

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