At Sohnne, we prioritize your convenience and satisfaction, making it effortless to stay informed about your furniture order. Follow these simple steps to track your shipment and stay updated throughout the delivery process.
1. Order Processing
Processing Time:
We process your order within 1-2 business days after payment confirmation.
For orders with multiple items, we will consolidate delivery based on the item with the longest arrival time whenever possible.
2. Scheduling Your Delivery
Delivery Appointment:
Our delivery team will contact you within 1-2 business days after processing to schedule a delivery appointment that works best for you.
3. Shipping Confirmation & Tracking
Shipping Confirmation Email:
Once your order ships, you will receive a confirmation email with tracking details at the email address provided at checkout.
This email allows you to monitor your order’s real-time progress.
4. How to Track Your Order Online
Tracking your order is quick and effortless:
Online Tracking:
1️⃣ Visit the "Track My Order" option on our homepage. Alternatively, you can visit: https://sohnne.com/order-status/.
2️⃣ Enter your order number and email address.
3️⃣ Click "Track" to instantly view your order’s status and location.
Delivery Times:
Varies by location & customs processing.
If delays occur due to customs clearance or unexpected carrier issues, we will notify you.
📌 Rest assured, we’ll keep you updated at every step to make your shopping experience seamless and stress-free.
Track Your Order Now