To schedule or update your delivery (including moving from Shipping to Full Service Delivery), please enter your Confirmation Code (located on your receipt) and your billing ZIP code.
Orders that are rescheduled outside of the appropriate time frames will be charged the appropriate fees (including any additional re-delivery fees) and may impact the delivery date.
Delivery re-schedules must be communicated within 48 hours of PURCHASE.
For changes involving DELIVERY to a different state, it is essential to communicate your request at least 48 hours prior to the scheduled DELIVERY.
Change requests can only be processed through EMAIL or PHONE to ensure accuracy and timely updates. Once the change has been confirmed, you will receive DELIVERY UPDATES via email to keep you informed of the new status.
Please be aware that changing the delivery address may lead to potential delays in shipment. Sohnne appreciates your understanding and remains committed to making your delivery as FAST and SECURE as possible, ensuring your furniture arrives in excellent condition and on time.