At Sohnne, we believe in transparent pricing and fair shipping policies. Unlike many retailers that embed shipping costs into product prices under the guise of “free shipping,” we maintain clear, separate pricing to ensure customers receive honest value.
Why We Don’t Offer Automatic Free Shipping
Fair & Competitive Pricing
Our product prices remain lower than brands that include shipping costs in their pricing.
Customers only pay for the product itself, avoiding artificially inflated prices.
Transparent & Upfront Shipping Fees
Shipping charges are clearly stated at checkout—no hidden costs.
Customers can see exactly what they are paying for, ensuring full pricing transparency.
Flexible & Reliable Delivery Options
Customers can choose the shipping service that best fits their needs.
We partner with trusted logistics providers to ensure secure and professional handling of all deliveries.
Limited-Time Free Shipping Promotions
During special events, Sohnne offers free shipping coupons—without inflating product prices to compensate.
Free shipping coupons apply to orders within:
U.S. Continental
Europe
United Kingdom
These promotions are limited-time offers and must be applied at checkout.
📌 Note: Hawai‘i, Canada, and Puerto Rico are not eligible for free shipping coupons, but customers in these regions can still place orders with standard shipping rates.
2. Premium Handling & Protection
We work with trusted carriers to ensure that your furniture arrives in pristine condition. Unlike services that compromise delivery quality to cut costs, we prioritize damage prevention and reliable transportation.
How We Ensure Secure Shipping:
Professional handling from warehouse to doorstep.
Secure Packaging: Every item is securely packaged to prevent transit damage.
Trusted Carriers: We partner with FedEx, UPS, and DHL to ensure high-quality delivery.
Careful Handling: Unlike low-cost services that compromise on care, we prioritize damage prevention and secure transportation.
Strict quality checks before dispatch.
3. Insured & Secured Shipping
To provide added security, all shipments are insured through Route™, offering coverage for loss or physical damage during transit. This protection begins when the shipment leaves our facility and continues until it reaches your delivery destination.
📌 Important: Certain exclusions or conditions may apply. Customers are encouraged to review the full Route™ Terms & Coverage.
Frequently Asked Questions
Why do I have to pay for shipping?
Unlike brands that inflate product prices to cover shipping, we keep pricing transparent. This means you pay only for the services you need without hidden costs.
How do I know my order is protected during shipping?
All shipments include insurance coverage for loss and damage. If any issues arise, our customer support team will assist in processing claims and arranging replacements.
What if my item arrives damaged?
In the unlikely event of shipping damage, contact our customer support within 48 hours of delivery, and we will guide you through the replacement process.
By maintaining transparent pricing and premium shipping services, we ensure that your furniture arrives safely and securely.