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Standard Shipping
Chester avatar
Written by Chester
Updated over a year ago

Orders eligible for standard shipping will generally be dispatched within 1-2 business days following order confirmation. Delivery times vary by destination, and any applicable taxes or duties are the sole responsibility of the recipient.

FAQ Standard Shipping

1. When will my standard shipping order be dispatched?

Orders eligible for standard shipping will be dispatched within 1-2 business days from the date the order is confirmed. Confirmation includes successful payment and verification of shipping details.

2. How long does standard shipping take?

Delivery times vary based on the destination and distance from our shipping facilities. Once dispatched, orders shipped domestically within the U.S. typically arrive within 3-7 business days. International orders may take longer, depending on the customs process and regional delivery speeds.

3. Will I be notified once my order is shipped?

Yes. Once your order is dispatched, we will send a shipping confirmation email to the email address provided at checkout. This email includes tracking information so that you can monitor your shipment's progress.

4. Can I track my order after it has been shipped?

Absolutely. The shipping confirmation email will contain a tracking link that allows you to view your package's real-time location and status updates throughout the delivery process.

5. Are there additional costs for taxes and duties?

For international orders, any taxes or duties imposed by local customs authorities are the responsibility of the recipient. These fees are not included in the checkout total and will need to be paid by the recipient upon delivery.

6. What should I do if my order is delayed?

While we aim to meet estimated delivery timelines, delays can sometimes occur due to factors outside our control, such as customs processing or unexpected carrier delays. If your order does not arrive within the expected delivery window, please contact our customer service team for assistance.

7. Is standard shipping available for all products?

Most products are eligible for standard shipping. However, certain items may require special handling or shipping methods due to size, weight, or destination restrictions. If your item requires a different shipping method, you will be notified during the checkout process.

8. Who is responsible if the package is lost or damaged during shipping?

Once the package is handed over to the carrier, responsibility for any loss or damage during transit typically transfers to the customer, as noted in our shipping terms. We recommend reviewing the insurance options available during checkout to protect your shipment.

9. Which shipping partners handle my standard shipping?

We collaborate with trusted shipping partners, including FedEx, UPS, and DHL, to deliver your orders reliably and efficiently. The specific carrier for your shipment will be chosen based on availability and the most effective delivery route for your location.

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