We understand that some buildings require a Certificate of Insurance (COI) before accepting large deliveries. At Sohnne, we are happy to provide this upon request. To avoid any delays, COI requests must be submitted at least 5 days before your delivery date (or 10 days for deliveries outside our local market).
We will email the COI to you prior to your scheduled delivery, ensuring it meets your building’s access requirements.
How to Request a Certificate of Insurance (COI)
Step 1: Confirm Your Building’s Requirements
Start by checking with your property management, HOA, or building supervisor. Ask for their current delivery insurance requirements. Most buildings require documentation that includes:
Minimum coverage amounts for:
General Liability Insurance
Worker’s Compensation Insurance
Comprehensive Auto Liability Insurance
Umbrella Coverage (if applicable)
Certificate holder name and address
List of any required additional insured parties
To help us prepare the correct COI, we recommend attaching a copy of your building’s insurance requirements to your request. We accept files in Word, PDF, JPEG, or PNG format, up to 40MB in size.
Step 2: Submit Your COI Request
Deadline: Requests must be submitted at least 5 days before your delivery date, or 10 days in advance if the delivery address is outside our local delivery zone.
Please include the following details in your request:
Your sales order number
Your building’s insurance requirements (file attachment is strongly recommended)
To submit your request, use the provided form or contact our support team directly.
Step 3: Receive Your COI and Prepare for Delivery
We will email the COI to you before the delivery date. Once received:
Review it to confirm it matches your building’s requirements
Share it with your building or property manager
Ensure your building has authorized delivery access based on the COI
Important Notes
Requests submitted less than 5 days before delivery may require rescheduling
If building access is denied due to an unsubmitted or unapproved COI, a cancellation or redelivery fee will apply
We highly recommend completing the COI process early to ensure a smooth delivery.
Example of Common Building Requirements for COI
To help you understand what to expect, here are examples of common requirements:
Standard Coverage Amounts:
$1,000,000 General Liability Insurance
$1,000,000 Workers’ Compensation Insurance
$1,000,000 Comprehensive Auto Liability Insurance
Additional Insured Requirements:
Property Management or Association must be listed as Additional Insured
The Certificate Holder section must include the correct Association Name and Address
Special Endorsements (if requested):
Primary and Non-Contributory Coverage endorsement
Employee Dishonesty Bond coverage
Need Assistance with Your COI Request?
We’re here to help. If you have any questions or need assistance, please contact our support team. Our team is pleased to assist in preparing and submitting your COI to meet your delivery needs.