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Your Privacy and Security at Sohnne—Our Commitment to Transparency and Trust

Chester T avatar
Written by Chester T
Updated over 3 weeks ago

At Sohnne, protecting your personal data isn’t just a priority—it’s a promise. This policy outlines how we collect, use, and safeguard your information, while giving you full control over your marketing preferences and privacy choices.

1. How We Share Your Information

We never rent or sell your personal information to third parties for marketing purposes. Any sharing is done strictly to fulfill orders, provide services, or comply with legal and security obligations.

Information may be shared in these cases:

  • Within Sohnne
    Your data may be shared across Sohnne's teams, subsidiaries, and affiliates solely for processing, fulfillment, or storage purposes.

  • With trusted service providers
    We work with verified partners—like our payment processor or fulfillment centers—to process transactions, host systems, and deliver customer support. These partners do not store sensitive information like credit card details.

  • For business transitions
    If Sohnne undergoes a merger, acquisition, or sale, your data may be transferred securely to the new business entity.

  • To meet legal requirements
    We may disclose data if required by law, a court order, or to protect Sohnne's rights, our customers, or our services.

  • For fraud prevention and security enforcement
    Your data may be reviewed to detect violations of our Terms of Use or any security threats.

Additionally:
We may share aggregated, anonymous data for service improvements, analytics, or product development. This information is never linked back to you personally.

Note: All third parties receiving your data must maintain strict confidentiality and are prohibited from using it beyond the approved scope.

2. Your Marketing Preferences and Opt-Out Rights

You have full control over whether and how you receive marketing communications from us. You can choose to:

  • Opt in when signing up for marketing emails or product updates

  • Opt out anytime through one of the following:

Important: Opting out does not affect essential transactional emails such as:

  • Order confirmations

  • Shipping updates

  • Service or account notifications

These emails are necessary for order processing and account communication.

3. Our Data Security Practices

Your data security is a shared responsibility—and we take our part seriously.

How we protect your information:

  • End-to-end encryption and secure data storage

  • Restricted access to your personal information

  • Continuous system monitoring and updates

  • Compliance with industry-standard security practices

Your responsibilities for better protection:

  • Use strong, unique passwords and change them regularly

  • Avoid using personal details in public-facing usernames or Wi-Fi names

  • Be cautious on shared or public devices

While no online system can guarantee 100% security, we are committed to using the most reliable tools and practices to keep your data safe.

4. Links to Third-Party Sites and Social Media

You may find external links on our website, including:

  • Partner websites

  • Payment gateways

  • Social media platforms (e.g., Facebook, Instagram)

Once you click and leave Sohnne.com, your information will be governed by the third-party’s privacy policies, not ours. We strongly recommend reviewing their policies before sharing personal details.

Social media interactions such as Like or Share buttons may collect your IP address and install cookies for functionality. Sohnne does not control or access this data.

Need Assistance with Your Data or Privacy Preferences?

We’re here to help. If you have questions, contact our team:

Our Promise

At Sohnne, we believe in clarity, control, and care when it comes to your privacy. This policy reflects our ongoing commitment to building trust, staying compliant, and protecting your experience every step of the way.

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