Before placing an order:

Please measure and ensure that your items will fit through doors, staircases and elevators in their packaging before you place your order. This information is available on each individual product page. If our delivery partners are unable to get your furniture into your home, additional fees may be charged depending on if you choose to reschedule or cancel the order.

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On the day of delivery:

An authorized consignee over the age of 18 MUST be available at the delivery address during the scheduled delivery time window.

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In addition, please protect your flooring and surroundings from potential damage prior to the delivery. Our delivery partners will not be responsible for any flooring or surrounding damages. Delivery personnel are not permitted to move existing furniture present in your home.

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