By default, we dispatch products from our warehouse as soon as they are available to ship. However, we understand that you may sometimes require special arrangements. Once your order is ready to be shipped, you will receive a “An Update for You!” e-mail.

Sohnne will provide up to 2 months free storage from when the e-mail was sent. To hold your order, requests must be made within 24 hours of receiving that email. If we do not receive the request within that 24-hour time frame, the order will be processed.

After the 2 months' free storage period, storage charges will be at 5% of the item value per month.