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Can I Change My Contact or Delivery Details After Placing an Order?

Chester T avatar
Written by Chester T
Updated over a month ago

Yes, it is possible to update your contact information or delivery address. To ensure the change is processed smoothly, please notify our support team at least 3 business days before the scheduled delivery date. This procedure helps prevent delays and potential rescheduling fees.

How to Update Your Contact or Delivery Information

To update your details, follow the steps below:

  • Contact customer support no later than 3 business days before delivery.

  • Check the new delivery location by entering the postcode in your shopping cart to confirm:

    • Delivery availability to the updated address

    • Any applicable additional shipping costs based on the new destination

Important Notes

  • Changes requested less than 3 business days before delivery may result in rescheduling fees.

  • Additional shipping charges may apply if the new address is outside the standard delivery zone or in a remote location.

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