Shipping-related costs are nonrefundable. This includes:
Original delivery shipping fees
Return shipping costs
Shipping-related taxes or duties
Even with a free shipping promotion, discount code, or coupon is applied, actual shipping fees are still paid to the carrier. These fees will be deducted from the final refund. Return shipping is treated as a separate, customer-initiated service and is not reimbursed under any circumstances.
Shipping Costs Calculation
Shipping costs are calculated based on order value and shipping destination. The most accurate estimate can be viewed at checkout or on the Shipping & Delivery Policy page.
What the Refund Covers
Refunds will be issued for:
The item subtotal (after deducting any applicable restocking fee)
Sales tax applied to the item subtotal
What the Refund Does Not Cover
Refunds will not include:
Any original shipping charges (whether paid by the customer or covered by a promotion)
Any return shipping charges
Any sales tax applied to shipping
Sample Refund Breakdown (for a return after 14 days of delivery):
Original Payment
Item subtotal: $1,200
Shipping fee: $169
Tax: $120 (item) + $16.90 (shipping)
Total Paid: $1,505.90
Refund Calculation
Item refund (after 20% restocking fee): $960
Shipping refund: $0 (non-refundable)
Tax refund (item only): $120
Total Refundable: $1,080
Clarification
This breakdown helps clarify the total refund amount a customer can expect after returning an item. All amounts and policies align with our broader Terms of Sale and Shipping & Delivery terms.