All shipping-related costs are non-refundable. This includes:
Original delivery fees
Return shipping costs
Shipping taxes or duties
Even if a free shipping coupon or promotion was used, actual shipping charges were still paid to the carrier and will be deducted from the refund. Return shipping is treated as a separate service and is also non-refundable.
Shipping fees vary depending on your location and order value. For details, see our Shipping & Delivery Policy.
What the Refund Includes:
The item price (after any restocking fee)
Sales tax applied to the item only
What the Refund Excludes:
Original delivery charges
Return shipping costs
Sales tax on shipping
Refund Example
For a return requested after 14 days of delivery:
Original Payment
Item price: $1,200
Shipping fee: $169
Tax: $120 (item) + $16.90 (shipping)
Total Paid: $1,505.90
Refund Amount
Item refund after 20% restocking fee: $960
Shipping refund: $0
Tax refund (item only): $120
Total Refund: $1,080
This example shows how the refund is calculated based on our return policy. Refunds are only issued after the item is received, reviewed, and approved by our team.