Frequently Asked Questions (FAQ): Delivery Address Accuracy & Rescheduling Policies

1. How can I update my delivery address?

Address changes must be requested at least 3 business days before your scheduled delivery date.
Once your order has been processed for shipment or dispatched, changes may not be possible.

2. What happens if my delivery address is incorrect or incomplete?

If your order is returned due to an incomplete or incorrect address:

Reshipping fees will apply.
Additional delivery delays may occur.
We will confirm and obtain your approval before processing the reshipment.

3. Can I change my delivery service type after placing the order?

Yes. You can request an upgrade, such as switching from Standard Delivery to White Glove Delivery, if your order has not yet shipped.

Additional fees may apply.
Service upgrades depend on availability in your delivery area.

4. Are there any fees for rescheduling a delivery?

Yes. Rescheduling less than 3 business days before your scheduled delivery date may incur redelivery fees.

Fees vary depending on your location and the nature of the change.
Contact our support team for full details.

5. How do I reschedule my delivery?

Contact our support team at least 3 business days before delivery.
Kindly provide your order number along with your preferred new delivery date.
Changes made after this window may result in additional fees and delays.

6. Can I change the delivery address to a different state or country?

Yes, but:

Requests must be submitted at least 3 business days before delivery.
Changes to a different state or country may require additional shipping costs and extended delivery times.

7. Will I receive updates if my delivery schedule is changed?

Yes. Once any changes are confirmed, you will receive an email with your updated delivery details.

8. What happens if my address change causes a delay?

Changing your address after order confirmation may cause delays due to re-routing. To avoid this, always double-check your delivery details during checkout.