What is the Sohnne® Business Trade Account?
The Sohnne Business Trade Account is a dedicated program designed for businesses, designers, developers, and institutions looking to purchase high-quality furniture at trade-exclusive prices with extended benefits, customization options, and professional-grade support.
Who is eligible to apply for a Business Trade Account?
We welcome applications from qualified businesses including retailers, interior designers, architects, hospitality groups, real estate developers, procurement officers, and educational or government institutions.
Is there a minimum spend to access trade benefits?
Yes. Trade benefits such as bulk discounts and prioritized services are unlocked on orders of $5,000 or more.
What are the exclusive benefits of being a Sohnne® trade partner?
Business clients enjoy:
Up to 10% off bulk purchases
10-Year Warranty across all eligible products
365-Day Return Policy
Priority Fulfillment from Sohnne’s global hubs
Route™ Shipping Insurance
White Glove Delivery Options
Flexible Payment Terms (e.g., Net 30, COD, Proforma)
Dedicated B2B Customer Support, 24/7
Custom Product Options upon request
How do I apply for a trade account?
You can apply directly through our online application form by providing your contact details, business information, and optionally uploading a resale certificate. For extended payment terms, you may also request our Formal Credit Application PDF.
Do I need a resale certificate to join?
No, it is not required. However, submitting a resale certificate may qualify you for tax exemption depending on your region and applicable laws.
How long does it take to get approved?
Our team typically reviews and responds to trade applications within 24 to 48 business hours. For credit account applications, processing may take slightly longer pending document verification.
Where does Sohnne® ship from?
We operate from three global fulfillment centers:
San Francisco, USA – 53,820 sq ft
London, United Kingdom – 47,361 sq ft
Berlin, Germany – 10,764 sq ft
Do you offer international shipping?
Yes. Sohnne® ships worldwide, with full customs support for B2B partners. Shipping timelines and fees vary by location and service level (Standard or White Glove).
Can I request custom products or finishes for my business?
Absolutely. Our team supports custom fabrication, dimensions, finishes, and bulk-specific designs depending on order size and lead time. Custom solutions are quoted individually.
Is White Glove Delivery available for all orders?
Yes, White Glove Delivery can be arranged for eligible locations. This service includes:
In-room delivery
Expert assembly
Removal of all packaging
Final placement for project-ready presentation
What support do I receive after my order?
All business clients have access to:
Dedicated 24/7 support
Warranty coverage for 10 years
Returns and replacements (within 365 days)
Post-installation assistance when White Glove is selected
Can I track my order and manage logistics?
Yes. You will receive a tracking link as soon as your shipment is dispatched. Our logistics team monitors all business shipments closely and will provide proactive updates in case of delays or issues.
Can Sohnne® handle large-scale or multi-location orders?
Yes. Our infrastructure and inventory are designed to support large-scale installations, multi-property rollouts, and phased deliveries. For such requests, we assign a dedicated account manager.
How do I contact Sohnne® Business Trade Support?
You may reach us at:
Phone: +1 (833) 900-0017
Email: sales@sohnne.com
Live Chat: Available on all Sohnne® pages
Office Hours: 24/7 Global Support (including after-sales)