What is the Mulberry Comprehensive Protection Plan?
The Mulberry Comprehensive Protection Plan is a monthly subscription that protects your Sohnne furniture against accidental damage, structural issues, and material defects. It covers unlimited eligible purchases with one affordable plan—no need to buy protection for each item separately.
How much does the protection plan cost?
The plan is priced at $9.99 per month. It includes coverage for up to $2,500 annually in repairs or replacements and applies to all eligible items you purchase from Sohnne.
What does the plan cover?
The protection plan includes coverage for:
Accidental damage: spills, stains, rips, tears, scratches, burns
Structural issues: frame damage, collapsing, leg or base breakage
Material defects: issues with leather, fabric, stitching, or hardware
Operational failures: reclining mechanisms or seat functionality
When does coverage begin?
Your protection starts as soon as your order is shipped. You don’t need to activate anything—just enjoy the peace of mind.
How do I file a claim?
Claims can be filed online in minutes through your Mulberry dashboard. Just log in, select the item, and follow the simple steps. Most claims are resolved within 48–72 hours.
Is there a deductible or hidden fee?
No. There are no deductibles, no service fees, and no hidden charges. The plan is simple, all-inclusive, and fully transparent.
Can I cancel the plan anytime?
Yes. You can cancel your Mulberry subscription at any time directly from your Mulberry dashboard. No penalties, no commitments.
Does this plan apply to all furniture items I purchase from Sohnne?
Yes. The Mulberry plan covers all eligible purchases made from Sohnne while your subscription is active. You do not need to buy separate protection for each product.
Will I receive confirmation of my coverage?
Yes. After purchasing your first product with protection, you’ll receive an email confirmation from Mulberry with details of your plan and how to access your coverage portal.
Who do I contact if I need help with my protection plan?
If you have any questions, feel free to contact us. Our support team will gladly assist you or connect you with Mulberry’s protection experts.