Categorized Errors
Here are some common errors and possible solutions.
Error | Solution |
Please enter a first name. | Double-check if you've filled this field. |
Please enter a last name. | Double-check if you've filled this field. |
Please enter a valid email address. | Review the email address for typos. |
Please enter a phone number. | Double-check if you've filled this field. |
Please enter an address. | Double-check if you've filled this field. |
Please enter a city. | Double-check if you've filled this field. |
Please enter a valid state code. | In the state field, enter the state code, not the full state name. |
Please enter a county. | Double-check if you've filled this field. |
Please enter a zip code. | Double-check if you've filled this field. |
Zip code must be 5 digits. | Review whether you entered the correct ZIP Code; the field is limited to 5 digits. |
Zip code must contain only digits. | Review whether you entered the correct ZIP Code; the field only accepts numbers. |
Please enter a limit amount. | A policy limit amount is required to quote. To learn more about policy limits, read our guide on policy types. |
Please enter a valid limit amount. | Limits go from $2,000 to $25,000 for our Wind/Hail Policy and from $2,000 to $15,000 for our Tornado product. |
Limit must be at least $2,000 | This error means you've entered a value below the minimum limit. |
Limit must not exceed $25,000 | This error means you've entered a value above the maximum limit for a Wind/Hail Policy. |
Please enter a mailing address. | Double-check if you've filled this field. You can checkmark the insured address to use it as the mailing address. |
Please enter a mailing city. | Double-check if you've filled this field. You can checkmark the insured address to use it as the mailing address. |
Please enter a mailing county. | Double-check if you've filled this field. You can checkmark the insured address to use it as the mailing address. |
Please enter a mailing zip code. | Double-check if you've filled this field. You can checkmark the insured address to use it as the mailing address. |
General Error: If not categorized.
There was a problem with the information you provided. Please review all fields and resubmit. If you continue to experience issues, please contact Sola's team through our chat box or directly with your Sola representative.
State Permission Related Error
Your Agency is not authorized to quote this product in the state selected. Please contact your territory manager for approval.